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The Great South Coast Digital Strategy

CeRDI in collaborations with Lateral Plains Pty Ltd developed the Great South Coast Digital Strategy to assist local governments in the Great South Coast region of Victoria to identify the potential for digital technologies to contribute to regional growth.

Great South Coast map

Great South Coast map


In 2016 CeRDI developed the Great South Coast Digital Strategy which culminated in the presentation of the research findings and final report.

CeRDI together with Lateral Plains Pty Ltd  were contracted by the Regional Development Australia - Barwon South West Committee to develop the digital strategy for the Great South Coast Region. The region comprises the local government areas of Colac Otway Shire, Corangamite Shire, Glenelg Shire, Moyne Shire, Southern Grampians Shire and Warrnambool City Council.

The aim of the research was to determine regional business uptake of digital solutions that enhance productivity and profit, the level of digital maturity in businesses and exemplar businesses that are contributing, or have the potential to contribute, to the growth of the region’s economy.

CeRDI’s Director, Associate Professor Helen Thompson and Jennifer Corbett worked closely with George Fong, Director of Lateral Plains to prepare the strategy. Surveys and interviews with key stakeholders were conducted to ascertain levels of digital uptake and to talk with businesses that had already established strong digital initiatives.


The Great South Coast Digital Strategy provides an overview of the economic and digital technology context for each local government in the Great South Coast region, supported by insights from key business stakeholders. The report highlights many business and technology innovations that are evident across the region and showcases the successful uptake of new technology within traditional industry sectors, such as agriculture and tourism. The strategy also reports on the key issues and challenges for the region and includes recommendations for building stronger linkages between regional goals and local, state and federal government policies.

This strategy extends previous research undertaken by CeRDI and Lateral Plains in 2011 for the Great South Coast Communication Strategy, which was undertaken to support the National Broadband Network roll-out in the region.

The Great South Coast Digital Strategy report provided the impetus for an implementation strategy workshop/round table in Warrnambool in mid-July 2016. Both Associate Professor Helen Thompson and George Fong presented the findings to delegates at the forum.

Recommendations for maximising regional advantages and opportunities available through next generation broadband included:

  • Technology pilot projects in areas including cloud services, food and fibre, transport technologies, new energy technologies, future manufacturing and regional innovation precincts;
  • Local government as an exemplar through public sector innovation and expanded digital services approaches targeted towards enhanced customer services, resident and stakeholder engagement;
  • Talent and skill development through regional expos and forums and in partnership with regional education providers. Goals included exposing disruptive technologies, growing awareness of more profitable ways of doing business and opening business leaders' eyes to what is possible; and
  • Establishing the Digital Champions group with major sector and technology leaders to provide leadership and oversight for the Great South Coast Digital Strategy implementation.


The methodology used is outlined below.

  • The 2011 Great South Coast Regional Communications Strategy was reviewed;
  • Regional ICT progress was assessed via desktop research;
  • Regional businesses were surveyed to gauge technology adoption and engagement with digital technologies;
  • Local government representatives were interviewed to identify which digital initiatives had been, and could be, achieved; and
  • An action plan was developed and recommended, taking into account the local government policy and funding context.
  • Research output icon


    Thompson, H., Corbett, J. and Fong, G. (2016) Great South Coast Digital Strategy: Final report. Centre for eResearch and Digital Innovation, Federation University (Ballarat). 54p

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